Refund Policy
Scope
This Refund Policy applies to paid Apinode Core educational access confirmed by enrollment email. Pricing pages on this site are informational and do not themselves process payments.
Eligibility timeframe
You may request a full refund within 7 days of access delivery if you have completed fewer than two modules and have not downloaded more than the orientation packet.
Full and partial refunds
- Full refund — within the 7-day window and under the completion limits above.
- Partial refund — between day 8 and day 14, if fewer than half the modules were opened; typically 50% of the amount paid to us for that program.
- After day 14, or after half the modules are opened, access is generally non-refundable.
Non-refundable items
Private cohort seats already consumed, completed office-hours slots, and custom storage-constraint reviews that have occurred are non-refundable. Third-party store purchases, if any, follow that store’s rules.
Refund process
Email support@apinode-core.digital with subject “Refund request”, your full name, order or enrollment reference, and reason. We may ask which modules you opened to confirm eligibility.
Processing time and method
Approved refunds are initiated within 10 business days. Funds return via the original payment method when possible. Bank or processor timelines may add several days.
Cancellation
You may cancel future access by email. Cancellation stops further live sessions but does not automatically create a refund outside the rules above.
Exceptions
If materials were materially undeliverable due to our error, we will offer a remedy such as restored access or a refund even outside the standard window. Statutory rights under Korean consumer law remain unaffected where they apply.
Contact
Refund desk: support@apinode-core.digital · Phone: +82-3-424-9786. See also Terms of Service and Contact.